We only accept local orders

• Your orders will be process within 5 working days. In the unlikely event if the item you have purchased is unavailable, we will contact you to inform if the item is still available from the supplier and advise accordingly on the waiting time. Or we could arrange for an exchange or a refund. The exchange will be for another product of equal or greater value.

• In the event that your online purchase is damaged, you may return it to us within 7 days of purchase and exchange, subject to stock availability, for another product of equal or greater value accompanied with proof of purchase. 

• If you chose to exchange for a higher priced product you will need to pay the difference.

• Products purchased on Sale. Promotion, or Manufacturer's Closeouts, are non-returnable and non-exchangeable.

• We will process a refund only if the returned product is found to be defective and cannot be replaced or repaired. 

• Any item being exchanged must be unused and in its original condition and packaging. 

 

Please follow the steps below for online returns :

• Send an email to tglcartz@gmail.com with your invoice attached and reason for exchange and returns.

• We will contact you within 5 working days of your return request. Further information/ pictures maybe required to access your request. An email of confirmation will be sent once the return is approved. 

• Please do not return any item(s) before receiving a return confirmation email.